Customer Service / FAQs / Contact Us

Need help?

Use the Contact us form or email us at: [email protected]

 

Phone Support: +1 209 222 8022, 10AM–4PM PST, Pacific Time, California, Closed Sunday & Monday

 

Visit us on Facebook, Twitter, and Instagram.

Company details

Store title
7475 Murray Dr, Suite 19
Stockton CA 95210
United States of America

+1 (209) 222-8022
Mon-Fri from 9am to 5pm

[email protected]
For general inquiries

Facebook messenger chat
Typically replies within 20 minutes

Mon-Fri: 9am to 8pm
Sat: 11am to 6pm
Sun: 11am to 5pm

Contact us

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Frequently asked questions

1. Frequently Asked Questions
1.1 I don't see what I'm looking for.

AC Eurotrains has a large in-store inventory. Not everything is currently on-line. Send us a message with what you are looking for. If we don't have it in-stock, we can most likely get it if it's in production.

1.2 Can I Pre-Order items not yet available?

Absolutely. If the item is not on our site, Contact us.

Showroom

Come visit our showroom today! Normal hours are 10:00 to 16:00, Closed Sunday & Monday.

America's Märklin Store

7475 Murray Dr, Suite 19, Stockton CA 95210, United States of America

1 209 222 8022
Contact us